Are you currently considering setting up or building an alarm receiving centre? Do you want to build it to DIN 50518 or in line with DIN 50185? Then the following information may be of interest to you, and we should talk.

Alarm Receiving Centres (AES)

The standard-compliant design of alarm receiving centres (AES), such as emergency control centres and security control centres, is described in DIN EN 50518 Parts 1 to 3.

  • Part 1: Site and building requirements
  • Part 2: Technical requirements
  • Part 3: Procedures and requirements for operation

These set out minimum requirements for premises, availability and response times, which must be observed as part of alarm connection and handling. EN 50518 Parts 1 – 3 should not be considered in isolation.

DIN EN 50518 PLANATEL
PLANATEL supports you with questions on DIN EN 50518

How can PLANATEL support you on the topic of alarm receiving centres?

We at Planatel help you clarify important questions and set up or build your alarm receiving centre – to DIN EN 50518.

  • Are the resistance classes taken into account?
  • Is restricted access taken into account?
  • Is the availability of the AES guaranteed?
  • What is the correct lighting for the AES?
  • What is the correct sound insulation for the AES?
  • What is the correct air conditioning for the AES?
  • What media and content do the AES operators need?
  • How is information made available at the operator workstation/wall?
  • How do communication and incident handling work across the board?
  • What data does the crisis team need?

For these and other questions, our team of experts is on hand to support you, always in compliance with DIN EN50518. 

Get in touch – we're happy to help!

Have we sparked your interest? Do you need support with correctly setting up an alarm receiving centre? Then contact us today. Your personal PLANATEL adviser looks forward to working with you.